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Vidya Naidu

Solution Architect | Oracle Fusion CX | Loyalty · Customer Data Management · Solution Architect · Functional
Mexico City, MexicoLeadCST (UTC-6)ContractCitizen
Open to working in Mexico City · Remote · will relocate
Solution Architect with 13 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
An international development NGO · via Valecrest Technologies
Implementation of Oracle Fusion CX for an international development NGO, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2023 – Dec 2026 · 48 mo · Mexico City · Non-profit
Solution ArchitectImplementation
A state power-distribution utility · via Orvane Consulting
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2019 – Aug 2022 · 44 mo · Mexico City · Energy & Utilities
Solution ArchitectImplementation
An EPC infrastructure company · via Quillfield Partners
Implementation of Oracle Fusion CX for an EPC infrastructure company, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2015 – Nov 2018 · 47 mo · Mexico City · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementLedLoyaltyLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Hospitality & Travel
LANGUAGES
EnglishProfessionalSpanishNative

Education

UG · Commerce
Savitribai Phule Pune University · 2010 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request