Business AnalystSupport / AMS
A state power-distribution utility · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a state power-distribution utility, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty