Varun Srivastava

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

Hyderabad, IndiaAssociateIST (UTC+5:30)Part time · PermanentCitizen

Open to working in Hyderabad

Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹5 LPA

annual

Seniority: Associate · Business Analyst
Availability: In 60 days
Notice period: 30 days
Works: Hybrid
Open to: Part time, Permanent
Location: Hyderabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout

An agri-commodities exporter

Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2026 – Dec 2026 · 11 mo · Hyderabad · Agriculture & Food

Business AnalystRollout

A 400-store retail chain

Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Aug 2025 · 7 mo · Hyderabad · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODI

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesSupportedEBS Service ContractsSupported

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcareReal Estate

LANGUAGES

HindiBasicEnglishNativeTeluguProfessionalspeak/read

Education

Diploma · Commerce

University of Mumbai · 2016 · Part-time

AvailabilityIn 60 days

Notice period30 days

Rate₹5 LPA