Varun Shukla

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Sydney, AustraliaSeniorAEST (UTC+10)Part timePermanent resident

Open to working in Sydney · Remote · will relocate

Functional Consultant with 11 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.

years in Oracle

—

years in total

projects

AUD 2,22,000 / yr

annual

Seniority: Senior · Functional Consultant
Availability: In 60 days
Notice period: 60 days
Works: Hybrid
Open to: Part time
Location: Sydney, Australia · AEST (UTC+10)
Work authorisation: Permanent resident

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMSLed

A Tier-1 private-sector bank · via Quillfield Partners

Support / AMS of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Mar 2024 – Jul 2026 · 29 mo · Sydney · Banking & Financial Services

Functional ConsultantImplementation

A top-10 Indian pharma company · via Quillfield Partners

Implementation of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jan 2021 – Jun 2023 · 30 mo · Sydney · Pharma & Life Sciences

Functional ConsultantMigration

A government transport undertaking · via Quillfield Partners

Migration of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2018 – Dec 2020 · 32 mo · Sydney · Public Sector

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAF

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveManufacturing

LANGUAGES

HindiProfessionalEnglishNative

Education

Bachelors · Human Resources

Nirma University · 2011 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateAUD 2,22,000 / yr