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Varun Patil

Delivery Manager | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Delivery Manager · Functional
Manchester, United KingdomLeadGMT/BSTContract to hire · Part time · PermanentWork permit held
Open to working in Manchester
Delivery Manager with 14 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
14
years in Oracle
—
years in total
3
projects
GBP 1,14,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
In 60 days
Notice period
Serving notice
Works
Hybrid
Open to
Contract to hire, Part time, Permanent
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerAdvisoryLed
A Tier-1 private-sector bank
Advisory of Oracle Fusion CX for a Tier-1 private-sector bank, covering B2C Service, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jun 2023 – Oct 2026 · 41 mo · Manchester · Banking & Financial Services
Delivery ManagerRollout
A listed IT services company
Rollout of Oracle Fusion CX for a listed IT services company, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2019 – Jul 2022 · 42 mo · Manchester · IT & Technology
Delivery ManagerUpgrade
An Indian steel and alloys group
Upgrade of Oracle Fusion CX for an Indian steel and alloys group, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Apr 2015 – Nov 2018 · 44 mo · Manchester · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBI
MODULES
Customer Data ManagementLedLoyaltyLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Non-profitTelecom
LANGUAGES
EnglishNativePunjabiNative

Education

Diploma · Accounting
IIM Ahmedabad · 2008 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateGBP 1,14,000 / yr