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Varun Krishnan

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Pune, IndiaSeniorIST (UTC+5:30)Contract to hireCitizen
Open to working in Remote · Pune · will relocate
Solution Architect with 11 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across retail & cpg clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
11
years in Oracle
—
years in total
3
projects
₹20 LPA
annual
Seniority
Senior · Solution Architect
Availability
In 30 days
Notice period
30 days
Works
Hybrid
Open to
Contract to hire
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
An EPC infrastructure company
Upgrade of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2024 – Nov 2026 · 32 mo · Pune · Construction & Engineering
Solution ArchitectRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Dec 2023 · 35 mo · Pune · Energy & Utilities
Solution ArchitectAdvisory
An international development NGO
Advisory of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2018 – Jun 2020 · 25 mo · Pune · Non-profit

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SQL / PL-SQLSOA Suite
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
LogisticsRetail & CPG
LANGUAGES
MarathiProfessionalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Finance
IIT Bombay · 2014 · Full-time
AvailabilityIn 30 days
Notice period30 days
Rate₹20 LPA