Varun Kapoor

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Delivery Manager · Functional

New Jersey, United StatesLeadEST (UTC-5)Advisory · Contract to hirePermanent resident

Open to working in Pune · New Jersey

Delivery Manager with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 1,86,000 / yr

annual

Seniority: Lead · Delivery Manager
Availability: In 30 days
Notice period: 15 days
Works: Hybrid
Open to: Advisory, Contract to hire
Location: New Jersey, United States · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerRolloutLed

A pan-India telecom operator

Rollout of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2023 – Oct 2026 · 45 mo · New Jersey · Telecom

Delivery ManagerRollout

A defence electronics PSU

Rollout of Oracle EBS CX for a defence electronics PSU, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2019 – Oct 2022 · 45 mo · New Jersey · Aerospace & Defence

Delivery ManagerRollout

A state power-distribution utility

Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2015 – Oct 2018 · 45 mo · New Jersey · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

ODIBI Publisher

MODULES

EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

GujaratiProfessionalEnglishNative

Education

Bachelors · Accounting

Amity University · 2010 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateUSD 1,86,000 / yr