Varun Chen

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Delivery Manager · Functional

Singapore, SingaporeLeadSGT (UTC+8)Contract · Part time · PermanentWork permit held

Open to working in Singapore

Delivery Manager with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across healthcare clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

SGD 1,85,000 / yr

annual

Seniority: Lead · Delivery Manager
Availability: In 2 weeks
Notice period: Serving notice
Works: Hybrid
Open to: Contract, Part time, Permanent
Location: Singapore, Singapore · SGT (UTC+8)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerAdvisoryLed

A third-party logistics provider

Advisory of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2023 – Oct 2026 · 41 mo · Singapore · Logistics

Delivery ManagerRollout

A Big-Four advisory practice

Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2019 – Sep 2022 · 44 mo · Singapore · Professional Services

Delivery ManagerUpgrade

A pan-India telecom operator

Upgrade of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2015 – Aug 2018 · 41 mo · Singapore · Telecom

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcareReal Estate

LANGUAGES

TamilBasicMandarinNativeEnglishNativespeak/read

Credentials

1Z0-1054Not verified

Education

Diploma · Accounting

SRM Institute of Science and Technology · 2007 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateSGD 1,85,000 / yr