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Varun Chen

Programme Director | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Programme Director · Functional
Bengaluru, IndiaLeadIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Bengaluru · London
Programme Director with 14 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
14
years in Oracle
—
years in total
3
projects
₹28 LPA
annual
Seniority
Lead · Programme Director
Availability
In 60 days
Notice period
30 days
Works
Hybrid
Open to
Part time, Permanent
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorRolloutLed
A state power-distribution utility
Rollout of Oracle Fusion CX for a state power-distribution utility, covering Sales, Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Feb 2023 – Nov 2026 · 46 mo · Bengaluru · Energy & Utilities
Programme DirectorRollout
A Gulf-based retail bank
Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Feb 2019 – Sep 2022 · 44 mo · Bengaluru · Banking & Financial Services
Programme DirectorRollout
A broadcast and streaming network
Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Sales, Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Feb 2015 – Jul 2018 · 42 mo · Bengaluru · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
SalesLedCustomer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
TamilBasicEnglishNativeKannadaProfessionalspeak/read

Credentials

1Z0-1054Not verified

Education

Diploma · Finance
University of Mumbai · 2006 · Part-time
AvailabilityIn 60 days
Notice period30 days
Rate₹28 LPA