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Varun Al-Hashimi

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Dublin, IrelandLeadGMT/ISTAdvisory · ContractSponsorship required
Open to working in Dublin
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
EUR 1,41,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory, Contract
Location
Dublin, Ireland · GMT/IST
Work authorisation
Sponsorship required
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Jul 2026 · 42 mo · Dublin · Agriculture & Food
Solution ArchitectRollout
A 400-store retail chain
Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Oct 2022 · 45 mo · Dublin · Retail & CPG
Solution ArchitectRollout
A listed IT services company
Rollout of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Jun 2018 · 41 mo · Dublin · IT & Technology

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiBasicEnglishNative

Credentials

1Z0-1054Not verified

Education

Diploma · Human Resources
XLRI Jamshedpur · 2008 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateEUR 1,41,000 / yr