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Vaishnavi Wilson

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional
Dallas, United StatesConsultantCST (UTC-6)PermanentWork permit held
Open to working in Dallas · Remote · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
6
years in Oracle
—
years in total
3
projects
USD 1,25,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Permanent
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A commercial real-estate developer · via Ledgerkraft Consulting
Implementation of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2025 – Dec 2026 · 21 mo · Dallas · Real Estate
Techno-Functional LeadRollout
A Tier-1 private-sector bank
Rollout of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2023 – Nov 2024 · 19 mo · Dallas · Banking & Financial Services
Techno-Functional LeadSupport / AMS
A global auto-components manufacturer · via Aurenza Global Services
Support / AMS of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2021 – Oct 2022 · 17 mo · Dallas · Manufacturing

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODIBI Publisher
MODULES
EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
EnglishNativeTeluguNative

Education

PG · Computer Applications
Christ University · 2018 · Executive
AvailabilityAvailable now
Notice periodImmediate
RateUSD 1,25,000 / yr