Techno-Functional LeadSupport / AMS
A global auto-components manufacturer · via Aurenza Global Services
Support / AMS of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales