Vaishnavi Singh

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Gurugram, IndiaSeniorIST (UTC+5:30)AdvisoryCitizen

Open to working in Remote · Gurugram · will relocate

Techno-Functional Lead with 8 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Techno-Functional Lead
Availability: Not looking
Notice period: 90 days
Works: From home
Open to: Advisory
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A multi-specialty hospital chain · via Northwyn Analytics

Implementation of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2025 – Jun 2026 · 18 mo · Gurugram · Healthcare

Techno-Functional LeadMigration

A government transport undertaking · via Quillfield Partners

Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Aug 2024 · 16 mo · Gurugram · Public Sector

Techno-Functional LeadSupport / AMS

A third-party logistics provider · via Valecrest Technologies

Support / AMS of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2021 – Oct 2022 · 20 mo · Gurugram · Logistics

Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Power BIREST APIs

MODULES

NetSuite CRMImplementedSuiteCommerceLed

PILLARS

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiConversationalEnglishProfessional

ALSO WORKED ON

SAP S/4HANA

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications

Symbiosis International University · 2017 · Full-time

AvailabilityNot looking

Notice period90 days

RateOn request