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Vaishnavi Siddiqui

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional
Amsterdam, NetherlandsConsultantCET (UTC+1)Advisory · Contract · Part timeWork permit held
Open to working in Hyderabad · Amsterdam
Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
6
years in Oracle
—
years in total
3
projects
EUR 84,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
A hotel and resorts group · via Aurenza Global Services
Support / AMS of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2025 – Jun 2026 · 13 mo · Amsterdam · Hospitality & Travel
Techno-Functional LeadRollout
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2023 – Dec 2024 · 20 mo · Amsterdam · Agriculture & Food
Techno-Functional LeadImplementation
A Tier-1 private-sector bank · via Ledgerkraft Consulting
Implementation of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2021 – Nov 2022 · 20 mo · Amsterdam · Banking & Financial Services
Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdiSQL / PL-SQL
MODULES
EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
DutchNativeEnglishNative

Education

PG · Computer Applications
NIT Trichy · 2020 · Full-time
AvailabilityNot looking
Notice period90 days
RateEUR 84,000 / yr