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Vaishnavi Sethi

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Mexico City, MexicoSeniorCST (UTC-6)Part timeCitizen
Open to working in Mexico City · Remote · will relocate
Techno-Functional Lead with 8 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across aerospace & defence clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
8
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A Gulf-based retail bank · via Quillfield Partners
Implementation of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2025 – Sep 2026 · 21 mo · Mexico City · Banking & Financial Services
Techno-Functional LeadMigration
A pan-India telecom operator · via Tessaline Systems
Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Jun 2024 · 14 mo · Mexico City · Telecom
Techno-Functional LeadSupport / AMS
An EPC infrastructure company · via Northwyn Analytics
Support / AMS of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Oct 2022 · 20 mo · Mexico City · Construction & Engineering
Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
EnglishProfessionalSpanishNative
ALSO WORKED ON
SAP S/4HANA

Credentials

1Z0-1054Pending review

Education

PG · Business Administration
University of Calcutta · 2015 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateOn request