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Vaishnavi Patil

Techno-Functional Lead | Oracle NetSuite CX | Help Desk · CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Amsterdam, NetherlandsConsultantCET (UTC+1)Advisory · Contract · Contract to hireWork permit held
Open to working in Amsterdam
Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in Help Desk, CRM, SuiteCommerce. Delivered implementations and rollouts across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
A Big-Four advisory practice · via Tessaline Systems
Support / AMS of Oracle NetSuite CX for a Big-Four advisory practice, covering Help Desk, CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceHelp Desk
Mar 2025 – Oct 2026 · 20 mo · Amsterdam · Professional Services
Techno-Functional LeadMigration
A multi-specialty hospital chain · via Tessaline Systems
Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering Help Desk, CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceHelp Desk
May 2023 – Oct 2024 · 18 mo · Amsterdam · Healthcare
Techno-Functional LeadImplementation
A defence electronics PSU · via Tessaline Systems
Implementation of Oracle NetSuite CX for a defence electronics PSU, covering Help Desk, CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceHelp Desk
Jan 2021 – Oct 2022 · 22 mo · Amsterdam · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
NetSuiteFusion Cloud
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMImplementedSuiteCommerceConfiguredHelp DeskConfigured
PILLARS
CXHCM
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
DutchNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
NMIMS · 2023 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateOn request