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Vaishnavi Nair

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Support Analyst (AMS) · Techno-functional
Gurugram, IndiaAssociateIST (UTC+5:30)ContractCitizen
Open to working in Remote · Gurugram · Dubai · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered support and enhancement work across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
₹6 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Gurugram, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A commercial real-estate developer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2026 – Aug 2026 · 5 mo · Gurugram · Real Estate
Support Analyst (AMS)Rollout
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2025 – Jul 2025 · 3 mo · Gurugram · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovy
MODULES
Subscription ManagementConfiguredPartner Relationship ManagementSupportedLoyaltyConfiguredB2B CommerceSupportedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
HindiNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
ICAI (Chartered Accountancy) · 2021 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹6 LPA