Vaishnavi Naidu

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Riyadh, Saudi ArabiaAssociateAST (UTC+3)Contract · Part time · PermanentWork permit held

Open to working in Riyadh · Dubai

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across it & technology clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A defence electronics PSU · via Orvane Consulting

Support / AMS of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Jun 2026 · 4 mo · Riyadh · Aerospace & Defence

Support Analyst (AMS)Migration

A third-party logistics provider · via Northwyn Analytics

Migration of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Aug 2025 · 4 mo · Riyadh · Logistics

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Power BIREST APIs

MODULES

NetSuite CRMConfiguredSuiteCommerceSupported

PILLARS

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

EnglishProfessionalArabicNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Bangalore University · 2025 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateOn request