Vaishnavi Mehta

Support Analyst (AMS) | Oracle EBS CX | Field Service · TeleSales · TeleService · Support Analyst (AMS) · Techno-functional

Dallas, United StatesConsultantCST (UTC-6)Contract to hireWork permit held

Open to working in Dallas · Remote · will relocate

Support Analyst (AMS) with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across construction & engineering clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 1,19,000 / yr

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: In 30 days
Notice period: 30 days
Works: Onsite
Open to: Contract to hire
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A private university group · via Sarvat ERP Solutions

Implementation of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2025 – Nov 2026 · 20 mo · Dallas · Higher Education

Support Analyst (AMS)Rollout

A national FMCG company

Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2023 – Aug 2024 · 16 mo · Dallas · Retail & CPG

Support Analyst (AMS)Support / AMS

An agri-commodities exporter · via Sarvat ERP Solutions

Support / AMS of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2021 – Dec 2022 · 19 mo · Dallas · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

SQL / PL-SQLSOA SuiteWorkflow Builder

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

EnglishNativeTeluguNative

Credentials

1Z0-1054Pending review

Education

PG · Information Technology

Symbiosis International University · 2019 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateUSD 1,19,000 / yr