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Vaishnavi Mathew

Delivery Manager | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Delivery Manager · Techno-functional
Chennai, IndiaLeadIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Chennai
Delivery Manager with 23 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
23
years in Oracle
—
years in total
3
projects
₹11,19,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Contract to hire, Permanent
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerMigrationLed
A Gulf-based retail bank · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Feb 2020 – Oct 2026 · 81 mo · Chennai · Banking & Financial Services
Delivery ManagerRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
May 2013 – Oct 2019 · 78 mo · Chennai · Telecom
Delivery ManagerMigration
An EPC infrastructure company · via Aurenza Global Services
Migration of Oracle Fusion CX for an EPC infrastructure company, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Feb 2006 – Oct 2012 · 81 mo · Chennai · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovy
MODULES
Partner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
TamilNativeEnglishNative

Education

PG · Commerce
Jawaharlal Nehru Technological University · 2000 · Full-time
AvailabilityAvailable now
Notice periodImmediate
Rate₹11,19,000 / yr