Vaishnavi Gupta

Techno-Functional Lead | Oracle NetSuite CX | CRM · Journeys · SuiteCommerce · Techno-Functional Lead · Techno-functional

Gurugram, IndiaLeadIST (UTC+5:30)Contract to hireCitizen

Open to working in Pune · Remote · Gurugram · will relocate

Techno-Functional Lead with 12 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Journeys, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Techno-Functional Lead
Availability: In 30 days
Notice period: 30 days
Works: From home
Open to: Contract to hire
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A Gulf-based retail bank · via Orvane Consulting

Implementation of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, Journeys, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceJourneys

Jan 2023 – Jul 2026 · 43 mo · Gurugram · Banking & Financial Services

Techno-Functional LeadMigration

A pan-India telecom operator · via Quillfield Partners

Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, Journeys, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceJourneys

May 2019 – Nov 2022 · 43 mo · Gurugram · Telecom

Techno-Functional LeadSupport / AMS

An EPC infrastructure company · via Tessaline Systems

Support / AMS of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, Journeys, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerceJourneys

Mar 2015 – Aug 2018 · 42 mo · Gurugram · Construction & Engineering

Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES

NetSuiteFusion Cloud

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMLedSuiteCommerceLedJourneysLed

PILLARS

CXHCM

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

HindiConversationalEnglishProfessional

ALSO WORKED ON

Sage

Education

PG · Computer Applications

Christ University · 2012 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateOn request