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Vaishnavi Fernandes

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Dallas, United StatesLeadCST (UTC-6)ContractWork permit held
Open to working in Dallas · Remote · will relocate
Techno-Functional Lead with 21 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
21
years in Oracle
—
years in total
3
projects
USD 2,07,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A top-10 Indian pharma company · via Quillfield Partners
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jan 2020 – Aug 2026 · 80 mo · Dallas · Pharma & Life Sciences
Techno-Functional LeadMigration
A top-10 Indian pharma company · via Quillfield Partners
Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2013 – Jun 2019 · 74 mo · Dallas · Pharma & Life Sciences
Techno-Functional LeadSupport / AMS
A top-10 Indian pharma company · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2006 – Nov 2012 · 81 mo · Dallas · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Intelligent AdvisorLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveTelecom
LANGUAGES
EnglishProfessionalTeluguNative

Education

Doctorate · Computer Applications
XLRI Jamshedpur · 2009 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateUSD 2,07,000 / yr