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Vaishnavi Desai

Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaLeadSAST (UTC+2)Contract · Part timeCitizen
Open to working in Johannesburg
Techno-Functional Lead with 12 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered multiple full-cycle implementations across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
12
years in Oracle
—
years in total
3
projects
USD 2,06,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A Gulf-based retail bank · via Brightmoor Advisory
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2023 – Dec 2026 · 47 mo · Johannesburg · Banking & Financial Services
Techno-Functional LeadRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
May 2019 – Dec 2022 · 44 mo · Johannesburg · Telecom
Techno-Functional LeadMigration
An EPC infrastructure company · via Kestrelline Digital
Migration of Oracle Fusion CX for an EPC infrastructure company, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2015 – Dec 2018 · 47 mo · Johannesburg · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovy
MODULES
SalesLedServiceLedIntelligent AdvisorLedLive ExperienceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
HindiNativeEnglishNative

Education

PG · Computer Applications
University of London · 2015 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateUSD 2,06,000 / yr