Vaishnavi Bose

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Chennai, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen

Open to working in London · Chennai

Techno-Functional Lead with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹21 LPA

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A government transport undertaking · via Aurenza Global Services

Migration of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2024 – Dec 2026 · 35 mo · Chennai · Public Sector

Techno-Functional LeadRollout

An international development NGO

Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2021 – Sep 2023 · 29 mo · Chennai · Non-profit

Techno-Functional LeadMigration

A Big-Four advisory practice · via Brightmoor Advisory

Migration of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2018 – Jun 2020 · 29 mo · Chennai · Professional Services

Oracle expertise

PRODUCT FAMILIES

E-Business SuiteFusion Cloud

TECHNICAL STACK

BI PublisherOAFADFdi

MODULES

ExpensesImplementedEBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

CXERP

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

TamilConversationalEnglishNative

Education

Doctorate · Computer Applications

Christ University · 2020 · Full-time

AvailabilityIn 60 days

Notice period30 days

Rate₹21 LPA