Vaishnavi Ansari

Support Analyst (AMS) | Oracle Fusion CX | Loyalty · Knowledge Management · Support Analyst (AMS) · Techno-functional

Mexico City, MexicoAssociateCST (UTC-6)Contract to hireCitizen

Open to working in Mexico City · Remote · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered support and enhancement work across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 80,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 30 days
Works: Onsite
Open to: Contract to hire
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A defence electronics PSU · via Northwyn Analytics

Implementation of Oracle Fusion CX for a defence electronics PSU, covering Loyalty, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Jan 2026 – Dec 2026 · 12 mo · Mexico City · Aerospace & Defence

Support Analyst (AMS)Migration

A third-party logistics provider · via Orvane Consulting

Migration of Oracle Fusion CX for a third-party logistics provider, covering Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

May 2025 – Aug 2025 · 4 mo · Mexico City · Logistics

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcelOTBI

MODULES

LoyaltyConfiguredKnowledge ManagementSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishProfessionalSpanishNative

Education

Doctorate · Computer Applications

NIT Trichy · 2025 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateUSD 80,000 / yr