Uma Gokhale

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional

Bengaluru, IndiaConsultantIST (UTC+5:30)Contract · Part timeCitizen

Open to working in Bengaluru

Support Analyst (AMS) with 5 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered implementations and rollouts across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

₹9 LPA

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Immediate
Works: From home
Open to: Contract, Part time
Location: Bengaluru, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Rollout

A hotel and resorts group

Rollout of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementPartner Relationship Management

May 2025 – Nov 2026 · 19 mo · Bengaluru · Hospitality & Travel

Support Analyst (AMS)Implementation

A multi-specialty hospital chain · via Ledgerkraft Consulting

Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementPartner Relationship Management

Apr 2023 – Sep 2024 · 18 mo · Bengaluru · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovy

MODULES

CPQConfiguredField ServiceImplementedMarketing (Eloqua)ImplementedSubscription ManagementImplementedPartner Relationship ManagementConfiguredB2B CommerceConfigured

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Professional Services

LANGUAGES

TamilProfessionalEnglishProfessionalKannadaBasicspeak/read

Education

Masters · Information Technology

NMIMS · 2019 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

Rate₹9 LPA