Uma Garcia

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional

Milan, ItalyLeadCET (UTC+1)ContractWork permit held

Open to working in Milan · Remote · will relocate

Techno-Functional Lead with 20 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

EUR 1,26,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: 15 days
Works: From home
Open to: Contract
Location: Milan, Italy · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed

A global auto-components manufacturer

Upgrade of Oracle Fusion CX for a global auto-components manufacturer, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Jan 2021 – Jul 2026 · 67 mo · Milan · Manufacturing

Techno-Functional LeadImplementation

An agri-commodities exporter · via Aurenza Global Services

Implementation of Oracle Fusion CX for an agri-commodities exporter, covering Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Apr 2015 – Aug 2020 · 65 mo · Milan · Agriculture & Food

Techno-Functional LeadUpgrade

An EPC infrastructure company

Upgrade of Oracle Fusion CX for an EPC infrastructure company, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Jan 2009 – Sep 2014 · 69 mo · Milan · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UX

MODULES

Customer Data ManagementLedLoyaltyLed

PILLARS

RELEASES

26.D

INDUSTRIES

Higher Education

LANGUAGES

ItalianBasicEnglishProfessional

Credentials

1Z0-1054Reference verified

Education

Bachelors · Computer Applications

Jawaharlal Nehru Technological University · 2003 · Correspondence

AvailabilityIn 2 weeks

Notice period15 days

RateEUR 1,26,000 / yr