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Thomas Srivastava

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · TeleService · CPQ · Support Analyst (AMS) · Techno-functional
Manchester, United KingdomAssociateGMT/BSTAdvisory · Contract to hire · PermanentWork permit held
Open to working in Manchester
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), TeleService, CPQ. Delivered support and enhancement work across healthcare clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
1
years in Oracle
—
years in total
1
projects
GBP 51,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Available now
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Advisory
A two-wheeler manufacturer
Advisory of Oracle Fusion CX for a two-wheeler manufacturer, covering Marketing (Eloqua), TeleService, CPQ. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
CPQMarketing (Eloqua)EBS TeleService
Mar 2026 – Dec 2026 · 10 mo · Manchester · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion CloudE-Business Suite
TECHNICAL STACK
OTBIREST APIs
MODULES
ServiceSupportedCPQConfiguredField ServiceSupportedMarketing (Eloqua)ConfiguredEBS TeleServiceSupportedB2B CommerceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Healthcare
LANGUAGES
EnglishProfessionalPunjabiNative

Education

Masters · Computer Applications
VIT Vellore · 2024 · Correspondence
AvailabilityAvailable now
Notice period15 days
RateGBP 51,000 / yr