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Thomas Sharma

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
Bhubaneswar, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Bhubaneswar
Techno-Functional Lead with 21 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across non-profit clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
21
years in Oracle
—
years in total
3
projects
₹50 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory, Contract, Part time
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2020 – Aug 2026 · 78 mo · Bhubaneswar · Manufacturing
Techno-Functional LeadImplementation
A listed IT services company · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2013 – Nov 2019 · 80 mo · Bhubaneswar · IT & Technology
Techno-Functional LeadRollout
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2006 – Jul 2012 · 75 mo · Bhubaneswar · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Marketing (Eloqua)LedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Non-profit
LANGUAGES
HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Education

Masters · Computer Applications
Amity University · 2002 · Correspondence
AvailabilityNot looking
Notice periodImmediate
Rate₹50 LPA