Support Analyst (AMS)Rollout
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Marketing (Eloqua), CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)