Thomas Chen

Delivery Manager | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Delivery Manager · Techno-functional

Vadodara, IndiaLeadIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Vadodara · will relocate

Delivery Manager with 16 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹51 LPA

annual

Seniority: Lead · Delivery Manager
Availability: In 60 days
Notice period: 60 days
Works: From home
Open to: Part time
Location: Vadodara, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed

A top-10 Indian pharma company

Upgrade of Oracle Fusion CX for a top-10 Indian pharma company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jan 2022 – Oct 2026 · 58 mo · Vadodara · Pharma & Life Sciences

Delivery ManagerImplementation

A commercial real-estate developer · via Sarvat ERP Solutions

Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Apr 2017 – Jul 2021 · 52 mo · Vadodara · Real Estate

Delivery ManagerUpgrade

A listed IT services company

Upgrade of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jan 2012 – Nov 2016 · 59 mo · Vadodara · IT & Technology

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UX

MODULES

Subscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed

PILLARS

RELEASES

26.D

INDUSTRIES

Healthcare

LANGUAGES

GujaratiProfessionalHindiNativeEnglishProfessionalspeak/read

Education

Masters · Commerce

University of Mumbai · 2007 · Correspondence

AvailabilityIn 60 days

Notice period60 days

Rate₹51 LPA