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Thomas Al-Hashimi

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · Partner Relationship Management · B2C Service · Techno-Functional Lead · Techno-functional
Bhubaneswar, IndiaLeadIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Bhubaneswar
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
16
years in Oracle
—
years in total
3
projects
₹39 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A two-wheeler manufacturer
Advisory of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Mar 2022 – Jul 2026 · 53 mo · Bhubaneswar · Automotive
Techno-Functional LeadImplementation
A hotel and resorts group · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Apr 2017 – Aug 2021 · 53 mo · Bhubaneswar · Hospitality & Travel
Techno-Functional LeadRollout
A broadcast and streaming network
Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
May 2012 – Sep 2016 · 53 mo · Bhubaneswar · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Professional Services
LANGUAGES
HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Education

Masters · Computer Applications
Jawaharlal Nehru Technological University · 2008 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹39 LPA