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Tejas Sharma

Delivery Manager | Oracle Fusion CX | Sales · Live Experience · Service · Delivery Manager · Functional
Chennai, IndiaLeadIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Chennai
Delivery Manager with 13 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Service. Delivered multiple full-cycle implementations across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Delivery Manager
Availability
In 60 days
Notice period
30 days
Works
Hybrid
Open to
Part time, Permanent
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerMigrationLed
An international development NGO · via Valecrest Technologies
Migration of Oracle Fusion CX for an international development NGO, covering Sales, Live Experience, Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
May 2023 – Oct 2026 · 42 mo · Chennai · Non-profit
Delivery ManagerImplementation
A government transport undertaking · via Quillfield Partners
Implementation of Oracle Fusion CX for a government transport undertaking, covering Sales, Live Experience, Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Jan 2019 – Jul 2022 · 43 mo · Chennai · Public Sector
Delivery ManagerSupport / AMS
A global auto-components manufacturer · via Northwyn Analytics
Support / AMS of Oracle Fusion CX for a global auto-components manufacturer, covering Sales, Live Experience, Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Mar 2015 – Nov 2018 · 45 mo · Chennai · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
SalesLedServiceLedLive ExperienceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Hospitality & Travel
LANGUAGES
TamilNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

UG · Accounting
XLRI Jamshedpur · 2012 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateOn request