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Tejas Mukherjee

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Business Analyst · Functional
Pune, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Pune
Business Analyst with 4 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered implementations and rollouts across public sector clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Business Analyst
Availability
Not looking
Notice period
90 days
Works
Hybrid
Open to
Advisory, Contract, Part time
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystSupport / AMS
A national FMCG company · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2025 – Nov 2026 · 21 mo · Pune · Retail & CPG
Business AnalystImplementation
A third-party logistics provider · via Valecrest Technologies
Implementation of Oracle Fusion CX for a third-party logistics provider, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2023 – Oct 2024 · 22 mo · Pune · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Marketing (Eloqua)ConfiguredSubscription ManagementImplementedPartner Relationship ManagementConfiguredLoyaltyImplementedB2B CommerceImplementedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Public Sector
LANGUAGES
MarathiConversationalEnglishProfessional

Education

Bachelors · Finance
Heriot-Watt University Dubai · 2017 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request