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Tanvi Banerjee

Functional Consultant | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Functional Consultant · Functional
Chennai, IndiaConsultantIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Chennai
Functional Consultant with 6 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered implementations and rollouts across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
6
years in Oracle
—
years in total
3
projects
₹10 LPA
annual
Seniority
Consultant · Functional Consultant
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigration
A private university group · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a private university group, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2025 – Sep 2026 · 20 mo · Chennai · Higher Education
Functional ConsultantAdvisory
An EPC infrastructure company
Advisory of Oracle Fusion CX for an EPC infrastructure company, covering B2C Service, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Mar 2023 – Jul 2024 · 17 mo · Chennai · Construction & Engineering
Functional ConsultantImplementation
A defence electronics PSU · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a defence electronics PSU, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Apr 2021 – Dec 2022 · 21 mo · Chennai · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementImplementedLoyaltyConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
HealthcarePublic SectorReal Estate
LANGUAGES
TamilNativeEnglishNative

Education

PPG · Supply Chain Management
SRM Institute of Science and Technology · 2021 · Full-time
AvailabilityIn 60 days
Notice period30 days
Rate₹10 LPA