Swati Wilson

Business Analyst | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Business Analyst · Functional

Tokyo, JapanAssociateJST (UTC+9)Contract · Part timeWork permit held

Open to working in Tokyo · Dubai

Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered support and enhancement work across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Business Analyst
Availability: In 2 weeks
Notice period: Immediate
Works: From home
Open to: Contract, Part time
Location: Tokyo, Japan · JST (UTC+9)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout

A global auto-components manufacturer

Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2026 – Sep 2026 · 5 mo · Tokyo · Manufacturing

Business AnalystMigration

A pan-India telecom operator · via Brightmoor Advisory

Migration of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Feb 2025 – Nov 2025 · 10 mo · Tokyo · Telecom

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder Studio

MODULES

Customer Data ManagementConfiguredIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

EnglishProfessionalJapaneseNative

Education

Bachelors · Business Administration

Christ University · 2019 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateOn request