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Swati Verma

Solution Architect | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Solution Architect · Functional
Manchester, United KingdomLeadGMT/BSTContract · Part time · PermanentWork permit held
Open to working in Manchester
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
A 400-store retail chain
Advisory of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Mar 2023 – Jun 2026 · 40 mo · Manchester · Retail & CPG
Solution ArchitectMigration
A two-wheeler manufacturer · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Feb 2019 – Sep 2022 · 44 mo · Manchester · Automotive
Solution ArchitectUpgrade
A national FMCG company
Upgrade of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Jan 2015 – Dec 2018 · 48 mo · Manchester · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Field ServiceLedMarketing (Eloqua)LedSubscription ManagementLedB2B CommerceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
EnglishProfessionalPunjabiNative

Education

Bachelors · Commerce
Mumbai University (Distance) · 2013 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request