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Swati Thomas

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional
Bengaluru, IndiaAssociateIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Bengaluru
Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
₹5 LPA
annual
Seniority
Associate · Business Analyst
Availability
In 60 days
Notice period
30 days
Works
Onsite
Open to
Part time, Permanent
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout
A defence electronics PSU
Rollout of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2026 – Aug 2026 · 4 mo · Bengaluru · Aerospace & Defence
Business AnalystMigration
An EPC infrastructure company · via Kestrelline Digital
Migration of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2025 – Jul 2025 · 6 mo · Bengaluru · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIs
MODULES
NetSuite CRMConfiguredSuiteCommerceSupported
PILLARS
CX
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
TamilBasicEnglishProfessionalKannadaProfessionalspeak/read

Education

Bachelors · Supply Chain Management
ICAI (Chartered Accountancy) · 2023 · Full-time
AvailabilityIn 60 days
Notice period30 days
Rate₹5 LPA