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Swati Sinha

Project Manager | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Project Manager · Functional
Tokyo, JapanConsultantJST (UTC+9)Advisory · ContractWork permit held
Open to working in Tokyo
Project Manager with 7 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered implementations and rollouts across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
7
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Project Manager
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerRolloutLed
A government transport undertaking
Rollout of Oracle Fusion CX for a government transport undertaking, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2025 – Oct 2026 · 18 mo · Tokyo · Public Sector
Project ManagerMigration
A national FMCG company · via Brightmoor Advisory
Migration of Oracle Fusion CX for a national FMCG company, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Feb 2023 – Jul 2024 · 18 mo · Tokyo · Retail & CPG
Project ManagerRollout
A defence electronics PSU
Rollout of Oracle Fusion CX for a defence electronics PSU, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2021 – Nov 2022 · 19 mo · Tokyo · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
EnglishProfessionalJapaneseNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Accounting
IIT Bombay · 2018 · Full-time
AvailabilityNot looking
Notice period60 days
RateOn request