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Swati Shah

Functional Consultant | Oracle NetSuite CX | CRM · SuiteCommerce · Functional Consultant · Functional
Tokyo, JapanSeniorJST (UTC+9)Advisory · Contract to hireWork permit held
Open to working in Tokyo
Functional Consultant with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
9
years in Oracle
—
years in total
3
projects
USD 1,38,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A state power-distribution utility
Rollout of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2024 – Jun 2026 · 26 mo · Tokyo · Energy & Utilities
Functional ConsultantMigration
A top-10 Indian pharma company · via Aurenza Global Services
Migration of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2021 – Sep 2023 · 32 mo · Tokyo · Pharma & Life Sciences
Functional ConsultantRollout
A 400-store retail chain
Rollout of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2018 – Dec 2020 · 32 mo · Tokyo · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
EnglishProfessionalJapaneseNative

Credentials

1Z0-1054Pending review

Education

Diploma · Commerce
Savitribai Phule Pune University · 2009 · Correspondence
AvailabilityIn 30 days
Notice period15 days
RateUSD 1,38,000 / yr