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SR

Swati Rao

Business Analyst | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Business Analyst · Functional
Sydney, AustraliaAssociateAEST (UTC+10)ContractPermanent resident
Open to working in Sydney · Remote · will relocate
Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered support and enhancement work across retail & cpg clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Business Analyst
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystUpgrade
A Big-Four advisory practice
Upgrade of Oracle Fusion CX for a Big-Four advisory practice, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jan 2026 – Oct 2026 · 10 mo · Sydney · Professional Services
Business AnalystMigration
A defence electronics PSU · via Kestrelline Digital
Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Feb 2025 – Jun 2025 · 5 mo · Sydney · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Intelligent AdvisorConfiguredIncentive CompensationConfiguredB2C ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsRetail & CPG
LANGUAGES
HindiBasicEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Accounting
IGNOU · 2022 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request