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SR

Swati Rahman

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Functional Consultant · Functional
Kolkata, IndiaConsultantIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kolkata · Dubai
Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered implementations and rollouts across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
5
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRollout
A listed IT services company
Rollout of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2025 – Sep 2026 · 17 mo · Kolkata · IT & Technology
Functional ConsultantMigration
An international development NGO · via Brightmoor Advisory
Migration of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Feb 2023 – Aug 2024 · 19 mo · Kolkata · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementImplementedIntelligent AdvisorConfiguredLive ExperienceImplementedIncentive CompensationImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
HindiProfessionalEnglishProfessionalBengaliBasicspeak/read

Education

Diploma · Business Administration
IIM Bangalore · 2013 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request