Swati Kapoor

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional

Manchester, United KingdomAssociateGMT/BSTAdvisory · Contract · Contract to hireWork permit held

Open to working in Manchester

Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across healthcare clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

GBP 42,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: In 30 days
Notice period: Serving notice
Works: Onsite
Open to: Advisory, Contract, Contract to hire
Location: Manchester, United Kingdom · GMT/BST
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory

A third-party logistics provider

Advisory of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Oct 2026 · 8 mo · Manchester · Logistics

Business AnalystMigration

A multi-specialty hospital chain · via Ledgerkraft Consulting

Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Feb 2025 – Jul 2025 · 6 mo · Manchester · Healthcare

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Excel

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

HealthcareReal Estate

LANGUAGES

EnglishProfessionalPunjabiNative

Credentials

1Z0-1054Not verified

Education

Diploma · Accounting

Symbiosis International University · 2020 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateGBP 42,000 / yr