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Swati Gupta

Solution Architect | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Solution Architect · Functional
Vadodara, IndiaLeadIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Vadodara · will relocate
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
14
years in Oracle
—
years in total
3
projects
₹59 LPA
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory
Location
Vadodara, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A government transport undertaking
Upgrade of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2023 – Dec 2026 · 45 mo · Vadodara · Public Sector
Solution ArchitectRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2019 – Jun 2022 · 41 mo · Vadodara · Retail & CPG
Solution ArchitectAdvisory
A defence electronics PSU
Advisory of Oracle EBS CX for a defence electronics PSU, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2015 – Jul 2018 · 38 mo · Vadodara · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdi
MODULES
EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
GujaratiProfessionalHindiNativeEnglishNativespeak/read

Education

Bachelors · Commerce
Gujarat University · 2009 · Part-time
AvailabilityNot looking
Notice period60 days
Rate₹59 LPA