Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
SG

Swati Goyal

Programme Director | Oracle NetSuite CX | CRM · SuiteCommerce · Programme Director · Functional
Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Contract · Part timeWork permit held
Open to working in Abu Dhabi
Programme Director with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
AED 4,51,000 / yr
annual
Seniority
Lead · Programme Director
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorRolloutLed
A broadcast and streaming network
Rollout of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Nov 2026 · 43 mo · Abu Dhabi · Media & Entertainment
Programme DirectorMigration
An agri-commodities exporter · via Ledgerkraft Consulting
Migration of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Nov 2022 · 46 mo · Abu Dhabi · Agriculture & Food
Programme DirectorRollout
An international development NGO
Rollout of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2015 – Nov 2018 · 43 mo · Abu Dhabi · Non-profit

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
EnglishProfessionalMalayalamNativeArabicProfessionalspeak/read

Education

Bachelors · Finance
Manipal Academy of Higher Education · 2008 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateAED 4,51,000 / yr