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Swati Chaudhary

Business Analyst | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Business Analyst · Functional
Abu Dhabi, United Arab EmiratesConsultantGST (UTC+4)Advisory · Contract to hireWork permit held
Open to working in Abu Dhabi · Pune
Business Analyst with 5 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered implementations and rollouts across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
AED 2,46,000 / yr
annual
Seniority
Consultant · Business Analyst
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout
A 400-store retail chain
Rollout of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2025 – Nov 2026 · 22 mo · Abu Dhabi · Retail & CPG
Business AnalystRollout
A two-wheeler manufacturer
Rollout of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2023 – Nov 2024 · 22 mo · Abu Dhabi · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementConfiguredIncentive CompensationConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
EnglishNativeMalayalamNativeArabicBasicspeak/read

Education

Bachelors · Finance
Bangalore University · 2017 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateAED 2,46,000 / yr