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Swati Banerjee

Solution Architect | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Solution Architect · Functional
Bhubaneswar, IndiaLeadIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Bhubaneswar
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered multiple full-cycle implementations across banking & financial services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
A hotel and resorts group
Advisory of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Mar 2023 – Jun 2026 · 40 mo · Bhubaneswar · Hospitality & Travel
Solution ArchitectMigration
A global auto-components manufacturer · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Feb 2019 – Dec 2022 · 47 mo · Bhubaneswar · Manufacturing
Solution ArchitectUpgrade
A third-party logistics provider
Upgrade of Oracle Fusion CX for a third-party logistics provider, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Jan 2015 – Nov 2018 · 47 mo · Bhubaneswar · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UX
MODULES
Field ServiceLedMarketing (Eloqua)LedSubscription ManagementLedB2B CommerceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Education

Diploma · Commerce
XLRI Jamshedpur · 2010 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request