Suresh Shah

Support Analyst (AMS) | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Support Analyst (AMS) · Techno-functional

Melbourne, AustraliaAssociateAEST (UTC+10)Part time · PermanentWork permit held

Open to working in Melbourne · London

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered support and enhancement work across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

AUD 1,02,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Melbourne, Australia · AEST (UTC+10)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A commercial real-estate developer · via Aurenza Global Services

Migration of Oracle Fusion CX for a commercial real-estate developer, covering Sales, Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

SalesIncentive CompensationB2C Service

Feb 2026 – Jun 2026 · 5 mo · Melbourne · Real Estate

Support Analyst (AMS)Rollout

A 400-store retail chain

Rollout of Oracle Fusion CX for a 400-store retail chain, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesIncentive CompensationB2C Service

May 2025 – Jun 2025 · 2 mo · Melbourne · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

SalesConfiguredCustomer Data ManagementSupportedIntelligent AdvisorConfiguredLive ExperienceSupportedIncentive CompensationSupportedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

TamilNativeEnglishNative

Education

PG · Computer Applications

Bangalore University · 2023 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateAUD 1,02,000 / yr