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Suresh Mishra

Techno-Functional Lead | Oracle EBS CX | Career Development · Field Service · TeleSales · Techno-Functional Lead · Techno-functional
Kuala Lumpur, MalaysiaLeadMYT (UTC+8)Contract to hireWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Career Development, Field Service, TeleSales. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
17
years in Oracle
—
years in total
3
projects
USD 1,73,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A top-10 Indian pharma company · via Kestrelline Digital
Implementation of Oracle EBS CX for a top-10 Indian pharma company, covering Career Development, Field Service, TeleSales. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceCareer DevelopmentEBS TeleSales
Apr 2022 – Jun 2026 · 51 mo · Kuala Lumpur · Pharma & Life Sciences
Techno-Functional LeadRollout
A private university group
Rollout of Oracle EBS CX for a private university group, covering Career Development, Field Service, TeleSales. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceCareer DevelopmentEBS TeleSales
May 2017 – Sep 2021 · 53 mo · Kuala Lumpur · Higher Education
Techno-Functional LeadSupport / AMS
A two-wheeler manufacturer · via Sarvat ERP Solutions
Support / AMS of Oracle EBS CX for a two-wheeler manufacturer, covering Career Development, Field Service, TeleSales. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceCareer DevelopmentEBS TeleSales
Jun 2012 – Dec 2016 · 55 mo · Kuala Lumpur · Automotive

Oracle expertise

PRODUCT FAMILIES
E-Business SuiteFusion Cloud
TECHNICAL STACK
Oracle Forms & ReportsODIBI Publisher
MODULES
EBS TeleServiceLedEBS Field ServiceLedCareer DevelopmentLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CXHCM
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveTelecom
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
Zoho

Education

Doctorate · Computer Applications
Anna University · 2014 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateUSD 1,73,000 / yr