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Suresh Kumar

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Chennai, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Chennai
Techno-Functional Lead with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A private university group · via Northwyn Analytics
Migration of Oracle NetSuite CX for a private university group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2024 – Aug 2026 · 28 mo · Chennai · Higher Education
Techno-Functional LeadMigration
A Big-Four advisory practice · via Northwyn Analytics
Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Aug 2023 · 28 mo · Chennai · Professional Services
Techno-Functional LeadMigration
A state power-distribution utility · via Northwyn Analytics
Migration of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2018 – Aug 2020 · 28 mo · Chennai · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
TamilConversationalEnglishProfessional

Education

PG · Computer Applications
Delhi University · 2013 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateOn request