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Suresh Khan

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Kuala Lumpur, MalaysiaConsultantMYT (UTC+8)Part timeWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Techno-Functional Lead with 4 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
4
years in Oracle
—
years in total
2
projects
USD 1,10,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
60 days
Works
Onsite
Open to
Part time
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A multi-specialty hospital chain · via Northwyn Analytics
Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2025 – Sep 2026 · 21 mo · Kuala Lumpur · Healthcare
Techno-Functional LeadMigration
A hotel and resorts group · via Northwyn Analytics
Migration of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2023 – Nov 2024 · 19 mo · Kuala Lumpur · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovyRedwood UX
MODULES
Customer Data ManagementConfiguredLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
TamilConversationalEnglishProfessional

Education

PG · Business Administration
Visvesvaraya Technological University · 2020 · Correspondence
AvailabilityIn 60 days
Notice period60 days
RateUSD 1,10,000 / yr